Returns Policy

We are happy to refund unwanted items on presentation of a valid receipt or dispatch note provided they are returned within 30 days and in pristine condition.

If you have any questions regarding the returns process below please contact us by email online@ylbooks.co.uk, by phone 01666-500221 or pop into either our Tetbury or Nailsworth Store where our booksellers will be happy to help.

Exchange and Refund Policy Terms and Conditions

The Yellow-Lighted Bookshop is happy to exchange or refund your items on presentation of a valid receipt.

Goods must be returned within 30 days of purchase and be in perfect condition in their original packaging.

Your right to an exchange of faulty/damaged items has a return period greater than 30 days in accordance with your statutory rights.

We will refund to your original payment method.

Gift cards are not refundable.

UK Postal Returns

Please send your return to: The Yellow-Lighted Bookshop, 21 Church Street, Tetbury, Gloucestershire GL8 8JG

Please include a print out of your invoice and a note as to why you are returning your goods. A refund or replacement will be sent to you as soon as we receive your goods.

International Postal Returns

Please send your return to: The Yellow-Lighted Bookshop, 21 Church Street, Tetbury, Gloucestershire, UNITED KINGDOM GL8 8JG

Please include a print out of your invoice and a note as to why you are returning your goods. A refund or replacement will be sent to you as soon as we receive your goods.